Corporate World Report....No System upgrade in FIRST Bank, Officials Said
*Introduction
First Bank of Nigeria has recently addressed and dismissed reports regarding a supposed system upgrade that was said to be in progress. The bank clarified that the communication in question was specifically directed at its vendors and not intended for the general public.
*Clarification of the Message
In a formal statement, Made available to Richlist Magazine,First Bank explained that the notice pertained to the transition from its existing I-Supplier Platform to a new Cloud-based Supplier Platform. This upgrade aims to enhance the capabilities and benefits available to its vendors. The bank emphasized that this transition would not disrupt its banking services or customer experience.
*Reassurance to Customers
First Bank reassured its customers that there would be no interruptions to banking operations. The statement highlighted that customer transactions and banking channels would continue to function smoothly without any impact from the new supplier platform. The management reiterated their commitment to providing seamless service delivery, ensuring that customers can access their services without any hindrance.
*Response to Misleading Reports
The bank urged customers to disregard any misleading reports circulating in the media regarding the system upgrade. They encouraged customers to seek information from official channels to avoid confusion and misinformation. The management's statement included a clear message: “We are not experiencing disruption to our services, and our banking systems, customer transactions, channels, etc., will not be affected by the enhanced supplier platform”.
*Conclusion
In summary, First Bank of Nigeria has taken proactive steps to clarify the nature of its system upgrade, emphasizing that it is a vendor-focused transition that will not affect customer banking experiences. The bank's commitment to uninterrupted service remains strong, and it encourages customers to rely on official communications for accurate information.
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