Human Capital Development.....NCAA Emphasizes Compliance with Aviation Regulations in Meeting with Wakanow Officials
The Nigeria Civil Aviation Authority (NCAA) today received a courtesy visit from Wakanow, led by its Managing Director/Chief Executive Officer, Mrs. Adenike Macaulay, at the Authority's Corporate Headquarters in Abuja. Director-General of Civil Aviation, Capt. Chris Najomo, emphasized the importance of visa verification processes and compliance with consumer protection obligations, reaffirming NCAA's commitment to ease of doing business without compromising regulatory standards. Director of Public Affairs & Consumer Protection, Mr. Michael Achimugu, highlighted the need for strict compliance with Part 19 of the Nigeria Civil Aviation Regulations (Nig. CARs) 2023, focusing on consumer protection and the Hon. Minister's five-point agenda. Achimugu noted that timely resolution of passenger complaints is mandatory, with a 14-day timeline for refunds and dispute resolution. • Brand Placement Director of Air Transport Regulation, Mrs. Olayinka Babaoye-Iriobe, commended Wakan...